FAQS
What are SkincureMedi's key ingredients?
We use high-purity hyaluronic acid and an exclusive peptide complex to strengthen the skin barrier and improve elasticity. Every product is crafted with an optimal formula using Korea’s advanced R&D technology.
What is the delivery time?
Orders are shipped within 1-3 business days. We offer free nationwide shipping, although additional fees may apply to remote islands or mountainous regions.
Is it safe for sensitive skin?
Yes, all SkincureMedi cosmetics are hypoallergenic and dermatologically tested. Ingredients derived from filler technology are gently absorbed, providing professional care for even the most sensitive skin.
What is the return policy?
Unopened items can be returned within 7 days of receipt. Shipping costs for change-of-mind returns are the customer's responsibility, while defective products are eligible for free exchanges or refunds.
How do I buy professional products?
Medical-grade professional lines are available only to certified institutions and experts following a consultation. Please reach out to our customer center or 1:1 inquiry for detailed guidance.
Have more questions? Please reach out to our team.
Support
SkincureMedi is dedicated to your beauty with professional support. Please feel free to reach out with any questions.
FAQ Center
Find details on shipping status, return procedures, and product usage in our comprehensive FAQ section.
Our Policy
We provide summaries of our shipping, returns, and terms of service to ensure a safe and reliable shopping experience.
Contact
02-123-4567 | support@skincuremed.com | Weekdays 10:00 - 18:00 (Closed on weekends and holidays)
Customer Care
Shipping & Returns
01. Shipping Policy
Enjoy free nationwide shipping on all orders (excluding remote areas). Your package will be delivered safely via our partners within 1-3 days.
02. Returns & Exchanges
Unopened products can be returned within 7 days. Due to the sensitive nature of medical skincare, items with damaged seals cannot be returned.
03. Terms Summary
SkincureMedi follows fair trade standards. We supply only authentic products through licensed channels and strictly protect your personal data.
Support Guide
Shipping & Refund Policy
SkincureMedi promises fast and secure delivery for a premium experience. Shipping takes 2-3 business days, with free delivery on orders over 50,000 KRW. We use climate-controlled packaging to maintain product integrity. Returns for change of mind are accepted within 7 days if unopened. For defects, we provide full refunds and immediate processing through our dedicated support desk.
Terms Summary
Information on cosmetics and fillers provided on this site is based on professional consultation. Members must maintain accurate account details; service may be restricted if information is misused. SkincureMedi prioritizes data protection and complies with all regulations to ensure a transparent trading environment for every customer.